Your privacy matters

 

Privacy Policy

 

Last updated: October 2025

 

At JP Carpentry & Roofing, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

 

By using our website or contacting us, you agree to the terms of this Privacy Policy.

 

 

1. Who We Are

JP Carpentry & Roofing provides carpentry and roofing services, including decking, fitted wardrobes, and other bespoke joinery.

2. The Information We Collect

We may collect and process the following personal information when you contact us, request a quote, or use our website:

• Name
• Email address
• Phone number
• Address (if provided for a site visit or quote)
• Details about your enquiry or project

We also collect limited website data automatically, such as:

• Your IP address
• Browser type and version
• How you found our website (e.g., Google search or social media link)

This information helps us improve our website and understand what services visitors are interested in.

 

 

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries or provide quotes
• Schedule and manage work
• Communicate about ongoing or completed projects
• Send invoices or receipts
• Improve our website and customer experience

 

We will never sell or rent your personal information to any third party.

We may share limited information only when necessary — for example, with:

• Trusted suppliers (if materials are delivered directly to you)
• Accountants (for invoicing or record-keeping)

In each case, we only share the minimum information needed.

 

 

4. Legal Basis for Processing

We process your data on the following legal grounds under the UK GDPR:

• Contract: To provide you with quotes and complete work you’ve requested.
• Consent: When you contact us voluntarily via our website or email.
• Legitimate interest: To follow up on enquiries and improve our services.

 

You can withdraw your consent at any time by contacting us.

 

 

5. How We Store and Protect Your Data

We take reasonable and appropriate steps to keep your personal information secure.

Your data is stored electronically on password-protected devices and is not shared or accessed by anyone outside our business unless legally required.

 

We keep your data only as long as necessary to provide our services and meet legal or tax obligations.

After that, it is securely deleted.

 

 

6. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and to understand how visitors use the site.

Cookies are small text files stored on your device. You can control or delete cookies through your browser settings.

If we use analytics tools (like Google Analytics), we only use them to see general visitor numbers and traffic patterns — we do not use them to track or identify individual visitors.

 

 

7. Your Rights

Under UK data protection law, you have several important rights, including:

• The right to access the personal data we hold about you
• The right to have inaccurate data corrected
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability

To exercise any of these rights, please contact us using the details in section 1.

We may need to verify your identity before processing your request.

 

8. Third-Party Links

Our website may contain links to other websites (for example, social media pages).

Please note that we are not responsible for the privacy practices or content of those websites.

 

 

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices.

Any updates will be posted on this page with a new “last updated” date.

 

 

10. Contact

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact:

 

 

JP Carpentry & Roofing

Email: info@jpcarpentryandroofing.com

Phone: 07769 115587

Location: Bournemouth, UK

 

If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.